New Bike Service Policies
Pedal Power Service Policies Included with a New Bike Purchase:
Road, Hybrid, and Comfort Bikes:
One year of complimentary adjustments
Mountain Bikes:
Six months of complimentary adjustments and one more at the year's end
Single Speed Bicycles:
Three months of complimentary adjustments
Pedal Power Used Bikes:
One month of complimentary adjustments
NOTE: The intention of our complimentary adjustments are to help keep your bicycle in good working order while it goes through an initial break-in period. If ridden hard or in adverse conditions your bicycle may require some maintenance that will not be free. For best management of your bicycle's maintenance we recommend that you follow our suggested complimentary adjustment schedule.
Pedal Power recommends that the customer bring the bicycle in after 10, 25, and 35 total hours of riding. Pedal Power recommends a tune up yearly thereafter.
NOTE FOR MOUNTAIN BIKERS: Rear derailleurs will not withstand having any debris (sticks, rocks, feet, logs, etc.) lodged in them. There will be a catastrophic failure of the rear derailleur and/or frame. This is not covered under the free adjustments or manufacturer's warranty.
Storage Fee:
There is a storage fee of $2 per week commencing 14 days after the repair is scheduled to be picked up.
No appointment is necessary for your complimentary new bike adjustment. Most service take 20-25 minutes.
Call Us with Questions
Regular Maintenance Suggestions
Pedal Power recommends you perform the following maintenance on your bicycle in between your visits to the Service Department
Road
Air tires every ride
Lube chain and cables once a month or if noisy
Service bike annually and have it checked a couple times a season
Mountain
Air tires every ride
Check air pressure in suspension every ride
Check wheel true and spoke tension every ride
Replace tire sealant every 6 months or when dry
Lube chain and cables twice a month or if noisy or excessively dirty
Service suspension, brakes, and dropper post annually as recommended by the manufacturer
Tune bike annually and have it checked twice a season
Hybrid
Air tires once a week
Lube chain and cables once a month
Tune annually and have it checked at least 1 other time a year
Kids
Air tires once a week
Lubed chain and cables once a month
Tune annually and have it checked at least 1 other time a year
BMX
Air tires before every ride to minimize risk of pinch flats
Squeeze spokes to check tension and true every ride
Bmx bikes take a lot of abuse and should be tuned twice a year
Lube chain and brake cables once a month