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About Pedal Power

Here at Pedal Power, it is our belief that cycling and good relationships make the world a better place. Our mission is to bring joy to all our relationships and create a great cycling experience for everyone.

Our Mission | Our Guarantee | Contact Us | Meet Our Guides

Our Mission

To help "Make Riding Fun!" for anyone that enjoys bicycles

How does Pedal Power help you ride more?

  • Our Knowledge and Experience: We have been fulfilling cyclists needs for decades. Our friendly, knowledgeable staff has been helping people just like you have great cycling experiences, come in and let us get you riding.
  • Attitude: Can you still call your job "work" if you love what you doing? Everyone on staff is a rider, we all love cycling for the same reasons that you do! Your needs and requests come first, not only do we want to help you ride more often, but we want you to have more fun on your bicycle. Great things happen when the right people with the right goals come together. 
  • Empathy: There is no such thing as a dumb question. You should feel comfortable asking anything about cycling (and you're probably not the first to ask it!). We love sharing the knowledge that we've accumulated over the years. We are here to help you get the most out of your riding.
  • Selection: We have everything to make your cycling experience all you dreamed it would be. Let us help you select the perfect gear that will get you riding.
  • Quality: Our staff, products and service are outstanding. We treat people the way we expect to be treated when we spend our hard earned dollars and free-time. We strive for "Do it once, do it right". If we drop the ball, we'll own it and make it right. Come see us today!

Our Guarantee


Pedal Power guarantees your satisfaction!


  • Bicycles: Your bicycle should inspire you! If you end up on the wrong style or size don't sweat it. Simply come back to the store and we will get you on the right bike!
     
    Repairs*: We know that you just want your bicycle to work. Shifters should shift, brakes should inspire confidence and wheels should spin smooth and free! If you had your bicycle repaired and it is not working the way you expected after our repair process, simply give us a call, so we know what is not meeting your expectations and when to expect you. We will make it meet your expectations while you wait**.  
     
    Everything else***: Did an accessory not meet your expectations? Not bright, fast, sturdy, (fill in the blank) enough?  Come on in with your newly refined expectations and we will guide you to the product you need.
     
    What we ask of our clients: Please be willing to have an honest conversation about your cycling wants and needs so that we can have a long and successful relationship. Letting our staff know what you expect and when you expect it will allow us to meet your needs. These guarantees are intended to help you ride your bicycle More! More often, More distance, More time and have More fun!
     
    For more details please visit our Sales Policies page.  
     
    * Our service staff take pride in their work. They will ask for your permission to make your bicycle work perfectly.  If there are worn components and we were not allowed to replace them, then we may not be able to make the bicycle meet your expectations. Please trust that our technicians have your best interest (and safety) in mind when they want to replace worn components.  
    ** While you wait - Assumes we have the parts and equipment needed.  
    *** This encompasses 20,000 plus items. Expect that we will work our hardest to get you the right item to fulfill your needs. 

Contact Us

Pedal Power Middletown Storefront

Middletown

359 Main St

Middletown, CT 06457

Get Directions | Email

(860) 347-3776 ext. 1

Pedal Power Vernon Storefront

Vernon

520 Hartford Turnpike

VernonCT 06066

Get Directions | Email

(860) 347-3776 ext. 2

Pedal Power Essex Storefront

Essex

4 Essex Plaza

EssexCT 06426

Get Directions | Email

(860) 347-3776 ext. 3

Pedal Power Willimantic Storefront

Willimantic

Temporarily closed as of August 31, 2024.

Please contact us if you have a repair bike to pick up. Our Vernon, Middletown, and Essex locations are here to help you.

Meet Our Guides

Bill

Bill

Bill is co-owner of Pedal Power. He picked up biking in 1989 while in college, starting in road biking and triathlons. 1990 is when bikes took center stage for him. He moved to and began working full-time in a small shop in eastern Connecticut. It was all bikes; road, dirt, old and new. After 5 years of learning the business, he and his business partner, Gary, ventured off on their own and purchased Pedal Power. They started at 500 Main St. in an 1800 sq ft space, and in 2000 moved to their present location at 359 Main. Over the years, Bill's been an avid mountain biker and road biker. He's even dabbled on the track. Now, as the years march on, he continues to ride while trying not to get dropped!

Gary

Gary

Gary is co-owner of Pedal Power. He is a life-long cyclist, & typically logs between 3 & 5 thousand miles a season. He rides both road & mountain bikes, and has completed the Mt Washington Hill Climb several years running. Gary also leads several Pedal Power road & mountain group rides per week, throughout the year. There are few places Gary would rather be than on his bike, jumping rocks in the woods, or sprinting for the town-line, or training to chase his PR up Mt. Washington.

Todd H.

Todd H.

Todd is currently the Store Manager and Lead Technician at Pedal Power in Essex. He has been working with Pedal Power for over 15 years and has been loving making peoples rides more enjoyable! When he's not riding his bike or working at the shop, he enjoys Premier League soccer, Buffalo sports, video games, craft beer and hanging with friends and family.

Alex

Alex

Alex joined Pedal Power in 2012 at our Vernon location. He is currently the Manager of the Willimantic location. When he's not out on his bike riding on the rail trail, he can be found spending time with friends and family. Outside of cycling, he enjoys cooking, video games, painting miniatures, hiking, camping, and kayaking. He also enjoys a good night watching movies and making popcorn in his sweet popcorn machine.
Brett

Brett

Brett joined the team in 2017 as the company's General Manager. He divides his time between all of our locations helping us keep an eye on the big picture. He has been an avid outdoors man all his life. His passion for cycling was passed on to him from his father at a young age. Now, he is passing that same passion on to his children. "Whether I am hitting the local single track on my mountain bike, navigating through a nor'easter on my fat bike, or cruising the rails to trails with my family, I am at home on a bicycle!" 

Jeff

Jeff

Jeff joined the sales team in February 2017. Since then, he has moved to the service department in Middletown. He enjoys mountain biking as well as road riding. He can often be found roaming the trails of Hurd State Park and Rockland Preserve in Madison. When he is not riding he enjoys snowboarding, cooking and spending time with his family.

Tammy

Tammy

Tammy joined our Vernon team in October of 2020. When not working Tammy can be found shredding the local mountain biking trails, road riding throughout northern Connecticut , or bombing on the downhill trails. Outside of cycling Tammy enjoys skiing and a good competitive game of Tennis or Volleyball.  Just don’t mention her backhand. 

Cindi

Cindi

Cindi joined the Pedal Power Team in 2018. You’ll see her driving the Pedal Power van delivering your favorite bikes and gear to our locations. When not working, she road rides, a love she started in 1999 while participating in the Boston to New York Aids ride with her fellow State Police friends. She became an avid cyclist after her retirement in 2009. Cindi recently purchased a gravel bike and has been enjoying some off road riding. She loves to walk her dogs and hike in the woods with the family In her spare time teaches SPIN classes and enjoys a spirited workout out in the gym.

Paul

Paul

Paul joined the Middletown sales team back in 2003 and has been riding bicycles for 30+ years. Road riding is his passion but lately he has been really enjoying his new fat bike. Outside of work Paul loves to cook, woodwork and spend time with his grand kids. His favorite ride is anywhere with beer at the end and hills in between!!

Todd S.

Todd S.

Todd has been cycling for over 40 years! He enjoys the outdoors year round in any weather. He hikes with his dog, rides gravel bikes mountain bikes and road bikes. Todd has competed in many races over the years in many disciplines. Todd has really embraced the Gravel Bike scene. Riding gravel roads and trails all over New England. Todd is a faithful service technician in our Essex location.

Gregg

Gregg

Gregg retired from corporate America and joined our sales team in Essex in January 2017. He began riding seriously almost 40 years ago, and he loves riding mountain bikes and hiking with his dog Jackson. He also tries to keep up with his wife, Maryanne, on road rides, but she is too strong of a rider! Gregg and his mountain bike buddies have traveled to multiple mountain bike destinations in CO, UT, NC, OR, NV, and AZ, but some of his favorite riding is right here in CT!

Come Meet the Rest of Our Excellent Staff