Store Policies

Checks

  • Pedal Power does not accept checks.

Returns

  • Returns and exchanges limited to 30 days
  • Store credit only for bicycles and special orders
  • No returns on sale items
  • No returns on non-stock special orders
  • Restocking fee of 15% applies to all returns
  • No returns of used or damaged items. Pedal Power is not responsible for damage of incorrectly installed parts or accessories. (Pedal Power highly recommends that all parts be installed by a professional bicycle mechanic.)

Layaway

  • No layaway fees
  • A deposit of 25% is required
  • 60 Day limit for sale items
  • 90 Day limit for non-sale items
  • A payment is required every 14 days
  • All payments are forfeited if canceled or left more than the 60-90 day limit

Special Orders (Stocking Items)

  • 25% deposit required
  • Store credit only if returned

Special Orders (Non-Stocking Items)

  • Order must be pre-paid
  • No returns allowed

Gift Cards

  • Gift card must be present to use
  • Non-refundable