Store Policies


  • Pedal Power does not accept checks


  • Receipt is required
  • Returns and exchanges limited to 30 days
  • Store credit only for bicycles and special orders
  • No returns on sale items
  • No returns on non-stock special orders
  • Restocking fee of 15% applies to all returns
  • No returns of used or damaged items. Pedal Power is not responsible for damage of incorrectly installed parts or accessories. (Pedal Power highly recommends that all parts be installed by a professional bicycle mechanic.)
  • No layaway fees
  • A deposit of 25% is required
  • 60 Day limit for sale items
  • 90 Day limit for non-sale items
  • A payment is required every 14 days
  • All payments are forfeited if canceled or left more than the 60-90 day limit
Special Orders (Stocking Items)
  • 25% deposit required
  • Store credit only if returned
Special Orders (Non-stocking Items)
  • Order must be pre-paid
  • No returns allowed
Gift Cards
  • Gift card must be present to use
  • Non-refundable