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COVID-19 Update: Get One-on-One Sales and Service, Tuesday - Saturday 11 AM- 6 PM, All Locations, Masks Required, Details Here

Store Policies

Checks

  • Pedal Power does not accept checks.

Returns

  • Returns and exchanges limited to 30 days
  • Store credit only for bicycles and special orders
  • No returns on sale items
  • No returns on non-stock special orders
  • Restocking fee of 15% applies to all returns
  • No returns of used or damaged items. Pedal Power is not responsible for damage of incorrectly installed parts or accessories. (Pedal Power highly recommends that all parts be installed by a professional bicycle mechanic.)

Layaway

  • No layaway fees
  • A deposit of 25% is required
  • 60 Day limit for sale items
  • 90 Day limit for non-sale items
  • A payment is required every 14 days
  • All payments are forfeited if canceled or left more than the 60-90 day limit

Special Orders (Stocking Items)

  • 25% deposit required
  • Store credit only if returned

Special Orders (Non-Stocking Items)

  • Order must be pre-paid
  • No returns allowed

Gift Cards

  • Gift card must be present to use
  • Non-refundable

Shipping

  • Shipping to the Continental U.S. Only
  • Curbside Pick Up for Free
  • Standard USPS Ground Shipping is tiered as listed:
    • Purchases between 0.01 and $49.99 Shipping is $10
    • Purchases over $50 Shipping is Free
  • Please note that some items (bicycles, trainers, wheels, etc) may be subject to additional shipping and handling charges because of size or weight. We will contact you if this is the case.